Independent operator performance intelligence

The best operators drive the best yield. Know where yours stand.

Your property managers report on your assets. Operator IQ measures the managers themselves: lease-up speed, tenant retention and rent performance, for every operator in your market, from the listings they ran.

30,000+operators measured

47live metros

Chattanooga, TN MSA

Doorby Property Management

22SFR Independent

183 units observed on-market · past 12 months

Lease-up speed

27.0 days

−8.0d vs cohort 35.0d

Tenant retention

74%

594 units observed

Rent performance

+2.0 pp

Operator +1.5% · Cohort −0.5%

Marketing discipline

81 / 100

82nd percentile

Observed from the listing record, not self-reported

The blind spot

Your operators know more than you do about how they’re doing.

An operator sees performance across its whole portfolio. You see your properties and the reports your operator prepares. No one is hiding anything; operators simply have more context. Operator IQ gives you the independent outside view.

What your operator sees

  • Performance across its portfolio
  • Lease-up across many properties
  • Retention patterns
  • Rent performance
  • Operating trends

What you usually see

  • Your properties
  • Reports the operator prepares
  • The operator’s explanations
  • Contracted KPIs

What Operator IQ adds

  • Independent benchmarks
  • Peer comparisons
  • Performance trends
  • Early signals when performance moves
  • A view across operators

The outside view

Questions every owner should be able to answer.

Operator IQ answers these from observed market activity. The same measures, on every operator, in every market.

  • Which operators lease fastest in my markets?

    Lease-up speedMedian days on market, against the operator’s peer cohort
  • Is my operator keeping pace with its peers?

    Peer positionPercentile within operators of similar type and scale
  • Are we capturing market rent growth?

    Rent performanceYear-over-year rent change vs. the cohort median
  • Is retention where it should be?

    Tenant retentionShare of tenancies still in place at 18 months
  • Is my operator improving, or slipping?

    TrendDirection of travel across monthly observations

Inside a scorecard

This is what the answers look like.

Three real operators from our coverage, at three different scales. Every figure comes from the same methodology applied to every operator, with no curation and no narrative.

Denver, CO MSA

Nomad Labs

31SFR Independent

258 units observed on-market · past 12 months

Lease-up speed

23.0 days

−7.0d vs cohort 30.0d

Tenant retention

87%

813 units observed

Rent performance

+1.9 pp

Operator −0.2% · Cohort −2.1%

Mktg discipline

96 / 100

94th percentile

Seattle, WA MSA

Trinity Property Consultants

21Large MF/BTR Independent

79 units observed on-market · past 12 months

Lease-up speed

19.0 days

−9.5d vs cohort 28.5d

Tenant retention

53%

186 units observed

Rent performance

−1.4 pp

Operator +0.3% · Cohort +1.7%

Mktg discipline

84 / 100

89th percentile

Pittsburgh, PA MSA

Birgo Realty

22Small MF/BTR Independent

180 units observed on-market · past 12 months

Lease-up speed

32.0 days

−10.0d vs cohort 42.0d

Tenant retention

80%

661 units observed

Rent performance

+6.5 pp

Operator +8.0% · Cohort +1.5%

Mktg discipline

73 / 100

70th percentile

Per-metric ratings, portfolio estimates and cohort comparisons come straight from the live scorecard layer.

View a sample scorecard →

Three jobs, one independent standard

The operator you might hire and the one already running your assets, measured the same way.

One observed record answers all three questions, so a shortlist and a performance review never argue from different numbers.

Select

Choose the operator that will earn the best yield.

Shortlist operators with the right geography, scale and demonstrated performance for the assignment, before you sign.

Browse markets →
Evaluate

Know whether those numbers are good for this kind of operator.

Benchmark an operator against peers facing the same market conditions, so every number arrives with the context to judge it.

See a sample scorecard →
Monitor

Know the moment performance moves.

Track lease-up, retention, rent and marketing over time. A monthly signal tells you when something shifts, while there is still time to act on it.

Build a watch list →

What a monthly signal looks like

A shift, flagged while there is still time to act.

Each signal states what moved, against which peers, over what period, with the numbers beside it.

Monthly signalPhoenix, AZ MSA · August 2026

ABC Property Management

Lease-up has eased from the 71st to the 38th percentile among Phoenix peers over the last 90 days.

Median DOM
34d
Peer median
24d
Last quarter
25d
Worth a conversation with your operator.View performance →
Illustrative example. Operator name is a placeholder.

Why this couldn’t be done before

Benchmarking operators takes a view no single owner has.

Comparing operators independently takes five things at once. Dwellsy has all five: 30,000+ operators measured across 47 live metros.

  1. Rental activity across many operators
  2. Consistent operator identity over time
  3. Years of observation
  4. Market-level normalization
  5. Enough scale to build real peer groups

We cover 47 U.S. markets.

Look up yours. Any of the top 200 U.S. markets can be stood up on request.

How we measure

Observed, not self-reported.

Every score is built from what operators did in the market: listings, days on market, rent and retention signals. The full methodology is public, including what the listing record can and cannot see.

Scale

How big is this operator really?

Portfolio size estimated from observed on-market turnover, split by unit type, since houses and apartments re-list at different rates. Reported as a band, not a false-precision figure.

Read methodology: Scale →
Type

What kind of business is this?

Every operator mapped to one of seven types from observed unit mix and community concentration, not corporate self-description: SFR Independent, SFR Institutional, Hybrid, and Small or Large MF/BTR, Independent or Institutional.

Read methodology: Type →
Operating signals

Are they stressed or growing?

Days on market, tenant retention, rent trajectory and concession use, visible without waiting to be told. Every metric is cohort-relative and reproducible from the Dwellsy listing record.

Read methodology: Operating signals →
Footprint

Where do they operate, and how concentrated?

Multi-market presence, top-city concentration and one identity across markets. Enough to tell a specialist with 80% of its units in one city from a platform stretched across nine.

Read methodology: Footprint →

Not ready for a conversation

Start with one report.

No account needed. Reports don’t expire.

One manager, one report

$149one report

The full scorecard for a single operator.

  • Every metricLease-up, retention, rent, marketing
  • Peer cohortSame type, same market
  • Web and PDFYours to keep
  • No account neededLook up, pay, read
Look up a managerPay per report. No subscription.

Comparing a shortlist?

$299three reports

They don’t expire.

Unlimited access

Every operator in your markets, monitored continuously.

Alerts when something moves.

Talk to us →

Methodology

v0.8 · Design v2.0

Data as of Oct 29, 2026

Every score, rank and chart in Operator IQ comes from one versioned methodology, not bespoke per-operator analysis. Selection bias, eligibility thresholds, cohort assignment and quadrant placement are documented in full and revised in numbered releases. When the methodology changes, prior versions stay accessible, and every scorecard carries the version it was computed under.

Read the full methodology →

See how your operators compare.

Independent, market-observed performance on the companies running your assets.